Scavenger Hunt Walking Tours Privacy Policy

Last updated: June 30, 2026

This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have when you use Scavenger Hunt Walking Tours, including our website, our scavenger hunts, and related services.

Our services are offered in the United States and are intended for use in the United States.

1. The short version

Here are the main points:

  • we collect the information needed to run your scavenger hunt, your account, and our website
  • location sharing is optional, but it makes the scavenger hunt work better
  • participants may upload challenge photos, which are stored in our systems to provide the hunt and photo-library features
  • we do not publicly post participant-uploaded challenge photos to our website by default
  • we do not use participant-uploaded challenge photos to train AI models
  • we use service providers such as hosting, storage, analytics, and mapping tools to run the service

2. Information we collect

We collect information in a few different ways.

Information you give us

This may include:

  • your name, team name, email address, billing details, or account details
  • purchase and account access information
  • messages you send us
  • issue reports, support requests, and attachments
  • photos you choose to upload during gameplay

Information collected when you use the service

This may include:

  • account and location IDs
  • session IDs and device/session identifiers
  • gameplay progress, completed challenges, scores, and hunt completion data
  • browser, device, and website or service usage data
  • log, diagnostics, and error information

Location information

If you allow location access on your device, we may collect location information from your browser or device while you use a scavenger hunt.

Location access is optional, but it makes the scavenger hunt work better by helping us:

  • show your position on the map
  • show distance-related hints or guidance
  • support check-in or other location-aware features

Photo-related information

If you upload a photo during gameplay, we may collect:

  • the photo itself
  • the challenge, stop, or hunt connected to that photo
  • the time of upload
  • a client capture ID or similar internal identifier
  • the photo prompt text
  • location coordinates associated with the upload, if the scavenger hunt includes those coordinates when you submit the photo

3. How we use your information

We use your information to:

  • run and deliver the scavenger hunt experience
  • authenticate users and manage access
  • save progress and sync completion status
  • provide map, routing, and gameplay features
  • store and show your uploaded photos back to you
  • troubleshoot bugs, fraud, abuse, and security issues
  • improve performance, reliability, and user experience
  • provide customer support
  • comply with legal obligations

4. How we use location information

If you enable location access, we use location information mainly to support your live scavenger hunt experience.

That may include:

  • showing your live position on the map
  • helping display distances to stops
  • supporting location-aware challenge flow

We do not sell your location data.

We do not share your location data with advertisers for their own marketing use.

In some cases, location information may be stored in our systems when it is attached to a photo upload or otherwise needed to support the service, debugging, fraud prevention, or legal obligations.

5. How we use uploaded photos

If you upload a challenge photo, we use it to:

  • process and store the upload
  • provide gameplay and progress features
  • make the photo available in your photo library or account-linked photo library
  • support troubleshooting, abuse review, and service operations

We do not publicly post participant-uploaded challenge photos to our website by default.

We do not use participant-uploaded challenge photos to train AI models.

6. Analytics, logs, and diagnostics

We use analytics and diagnostic tools to understand how the service is being used, improve performance, and fix problems.

These tools may collect information such as:

  • pages or screens viewed
  • feature usage
  • device and browser information
  • session and gameplay events
  • crash or error information

7. When we share information

We do not sell your personal information.

We may share information in these situations:

With service providers

We use service providers that help us run the service, such as:

  • website and application hosting providers
  • cloud storage, database, and authentication providers
  • analytics and product-improvement providers
  • map and geolocation-related providers
  • payment, booking, account access, and ecommerce service providers

They may process information for us only to provide services to us, subject to their own terms and legal obligations.

For legal and safety reasons

We may disclose information if we believe it is reasonably necessary to:

  • comply with law, regulation, legal process, or government request
  • enforce our terms or protect the service
  • detect, investigate, or prevent fraud, abuse, or security issues
  • protect the rights, property, or safety of us, our users, or others

During a business transfer

If our business is sold, merged, reorganized, or transferred, information may be transferred as part of that transaction, subject to applicable law.

8. How long we keep information

We keep information only as long as reasonably needed for the purposes described in this policy, including:

  • providing the service
  • maintaining hunt progress and account functions
  • supporting photo-library features
  • preventing fraud and abuse
  • meeting legal, tax, accounting, and reporting obligations
  • resolving disputes and enforcing agreements

How long we keep a specific type of data can depend on the kind of data, how the feature works, whether the user deletes content, and our legal obligations.

9. Your choices

You have choices about how your information is used.

Location permissions

You can decline or disable location access through your browser or device settings. If you do, the scavenger hunt can still work, but some map and distance-based features may be less useful.

Photo uploads

You can choose whether to upload gameplay photos.

Photo deletion

Where our product allows it, you may delete your uploaded photos from your account or photo library. We may still keep limited backup, logging, or legal records where needed.

Cookies and analytics

Your browser or device may let you control cookies, storage, or similar tracking technologies. Some analytics providers may also offer opt-out tools.

10. Data security

We use reasonable administrative, technical, and organizational safeguards to protect information.

No system is perfectly secure, and we cannot promise absolute security.

11. Children’s privacy

Our service is not directed to children who are too young to provide legal consent under applicable law without a parent or guardian. If you believe a child has given us personal information inappropriately, contact us.

12. International users

If you use the service from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate. Those places may have different data protection laws than the laws where you live.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version and change the “Last updated” date.

If changes are material, we may take additional steps to notify users where appropriate.

14. Contact us

If you have questions about this Privacy Policy or want to contact us about your information, use the contact information listed on our website.